Competency-based training for your supervisors and managers teaches “fit-for-purpose” skills that translates into clear, measurable benefits for both employer and employees:

• Brings the quality of your products and services to a higher level than your competitors
• Saves money that would be lost to substandard performance or internal miscommunication
• Saves money that would be lost in “off-shelve” training programs that cannot be verified against employee specific competencies
• Ensures the success of your company’s professional development initiatives
• Ensures consistent, standardized performance throughout your company
• Training objectives are driven by identified competencies for job positions
• Sets clear expectations for employees, builds employee confidence and enables them to work more effectively
• Increases the potential for job satisfaction and desire for long-term employment within your company

Fistolas Competency-Based Training Programs

Our training programs are driven by competencies for critical job position(s) in which training is required. They develop employees not to fit into a job description template, but rather to fulfill a critical role that is specific to your organization.

All our programs – whether they are technical or non-technical – are competency-based, designed to fit your precise needs, and are verifiable. In other words, our competency-based training not only trains your people to work for your company, but also provides a mechanism to verify the learning and retention of the skills in the actual work environment.

The classroom portion of the training includes several group practices based on scenarios and also a final test at the end of the program to evaluate the training effectiveness. Our programs enable post-training competence verification onsite.

Supervisory and Leadership Courses include the following:

• Analyze Performance
• Coaching and Feedback
• Informal Conflict Resolution
• Basic Planning and Problem Solving
• Ethical Leadership
• Leadership Situation
• Effective Meetings and Group Brainstorming
• Techniques of Effective Communication
• Team Building Workshop
• The New Supervisor