COACHING AND FEEDBACK

DESCRIPTION

Coaching and feedback are key leadership functions at all levels of an organization. They contribute to improving teams and individuals in every aspect of performance. Supervisors are faced with variety of situations that require coaching and feedback on a regular basis.

Effective coaching and feedback enhances the development of employees to their full potential and provides employees with constructive performance feedback and improvement opportunities. This workshop will provide supervisors with effective coaching and feedback process.
Group practices based on scenarios are included in the workshop.

WHO SHOULD ATTEND?

Supervisors and managers in technical or non-technical positions who have responsibility to conduct performance evaluation of personnel in their work teams.

COURSE OBJECTIVE

Given leadership responsibilities, the requirements to provide feedback and coaching, you should be able to plan and provide feedback and coaching appropriately and the recipient agrees that you demonstrated effective communications skills.

COURSE CONTENT

Coaching and Feedback will cover the following:

• Identify performance gaps that require feedback
• Plan and provide feedback
• Plan and provide coaching as appropriate
• Provide feedback and coaching while maintaining constructive working relationships
• Create an environment conducive to practicing and developing effective coaching and feedback skills

DURATION - 3 days