ANALYZE PERFORMANCE

DESCRIPTION

One of the attributes of a good Supervisor is analytical capability and this is a critical function of a Supervisors job. Analytical capability applies to employee performance as well as equipment.
There are several analysis tools for identifying problems related to equipment but analyzing personnel performance is a bit more complex. Inadequate analysis can lead to inaccurate conclusions. The performance analysis process covered in this training will help you determine the underlying causes of poor performance and the difference between a performance discrepancy and a development problem.

WHO SHOULD ATTEND?

Supervisors and managers in technical or non-technical positions who have responsibility to conduct performance evaluation of personnel in their work groups.

COURSE OBJECTIVE

Given a performance discrepancy of an individual or workgroup and a Performance Analysis Worksheet, participants should be able to analyze the performance discrepancy to include all areas of the problem, identify areas requiring resolution and develop action plan to detail all resolutions.

COURSE CONTENT

Analyze Performance will cover the following:

• Managing Employee Performance.
• Difference between a performance discrepancy and a development problem
• Define the discrepancy.
• Determine whether the problem is worth solving.
• Determine whether you can apply fast fixes.
• Determine whether consequences are appropriate.
• Determine whether there is a skill deficiency.
• Identify other clues.
• Develop an action plan to resolve the problem

COURSE DURATION - 3 days.